![]() ![]() Disabling ActiveSync will, of course, stop the user mailbox from synchronizing with mobile devices but it could potentially help you to solve this problem. Disable Active SyncĪctiveSync is a useful protocol that synchronizes the Exchange mailbox with mobile devices. Keep in mind that Microsoft does not support the Azure AD Module for Windows PowerShell.Īlternatively, you can try using a different admin account but make sure it is not enabled for Azure Multi-Factor Authentication. If the problematic account is enabled for Azure Multi-Factor Authentication, you may want to disable this feature. Disable Azure Multi-Factor Authentication The correct format to use is the following: Make sure there are no typos either. ![]() Make sure you’re not using an incorrect format for your user name. You can quickly enable TLS 1.2 by running the following Powershell command: If you’re using MSolService, make sure TLS 1.2 is enabled. How to Fix Office 365 Credential Authentication Errors 1. ![]()
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